Privacy Policy — Shard Intelligence Platform

01

Information we collect

We collect the details you give us, like your name, email, and billing information, and the data you connect or create in Shard, such as workflows, run history, and integration settings. We also collect basic usage and device information, like pages visited, browser type, and IP address, to keep the service secure and working well.

01

Information we collect

We collect the details you give us, like your name, email, and billing information, and the data you connect or create in Shard, such as workflows, run history, and integration settings. We also collect basic usage and device information, like pages visited, browser type, and IP address, to keep the service secure and working well.

02

How we use your information

We use your information to provide and improve Shard, process payments, send service and security messages, and offer support. We don’t sell your personal data. With your consent, we may send product updates and tips, and you can unsubscribe at any time.

02

How we use your information

We use your information to provide and improve Shard, process payments, send service and security messages, and offer support. We don’t sell your personal data. With your consent, we may send product updates and tips, and you can unsubscribe at any time.

03

AI Assist and your data

AI Assist uses your instructions and the tools you’ve connected to draft automations and explain runs. We process this content only to provide the feature to you, and drafts stay inside your workspace until you review and approve them.

03

AI Assist and your data

AI Assist uses your instructions and the tools you’ve connected to draft automations and explain runs. We process this content only to provide the feature to you, and drafts stay inside your workspace until you review and approve them.

04

Sharing and third parties

We share information only with service providers who help us run Shard, like payment processors, hosting, and email services, and only as much as they need to do their work. When you connect an integration, we exchange data with that service on your behalf. We may also disclose information if the law requires it.

04

Sharing and third parties

We share information only with service providers who help us run Shard, like payment processors, hosting, and email services, and only as much as they need to do their work. When you connect an integration, we exchange data with that service on your behalf. We may also disclose information if the law requires it.

05

Security and retention

We protect your data with encryption in transit and at rest, access controls, and audit logs. We keep your information while your account is active and as long as needed to meet legal obligations, then delete or anonymize it. No system is perfectly secure, so please tell us right away if you suspect a problem.

05

Security and retention

We protect your data with encryption in transit and at rest, access controls, and audit logs. We keep your information while your account is active and as long as needed to meet legal obligations, then delete or anonymize it. No system is perfectly secure, so please tell us right away if you suspect a problem.

06

Your rights and contact

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to certain uses. You can manage most of this in your account settings, or reach us through the Contact page. We may update this policy from time to time and will notify you of material changes.

06

Your rights and contact

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to certain uses. You can manage most of this in your account settings, or reach us through the Contact page. We may update this policy from time to time and will notify you of material changes.