Automation basics

Automations take repetitive work off your team. Every automation follows one pattern: when something happens, do something else.

The three parts

• Trigger: the event that starts the automation, like a pull request merging or a webhook arriving.

• Conditions: optional filters that narrow when it runs, like only on the main branch.

• Actions: what happens next, like posting a message or creating a ticket.

Create your first automation

1. Open Automations and choose New automation.

2. Choose a trigger and add any conditions.

3. Add one or more actions.

4. Name it, run a test, then switch it on.

Tip: start with something you do by hand every week. Once you see it run, you'll spot more to automate.